Confident Staff.

Fewer Incidents.

Safer Workplaces.

For more than a quarter of a century, we’ve trained people to stay safe when situations turn confrontational. Abuse, aggression and violence are a daily reality for many teams, and hesitation is the real risk.

Our de-escalation, conflict management and physical intervention training replaces that hesitation with the skills to respond safely, professionally and within the law.

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YOUR BARRED

•01OUR EXPERTISE

Training your team will actually use, because it’s built for the job they really do.

Stand2 is one of the UK’s longest established and most trusted training providers. We work across healthcare, education, transport, security, retail and social care, delivering de-escalation, personal safety and physical intervention training shaped around the risks your teams actually face.

Known for our unique training methodology and for selecting only the highest quality trainers, every programme we deliver has been carefully designed by us, for teams exactly like yours.

We know challenging situations develop fast and become stressful. That’s why everything we teach is built on simple, practical principles that are easy to remember, and easy to apply at the moment it matters most.

And it’s all delivered by handpicked professionals with genuine operational experience of the environments your staff work in, people who have managed these risks themselves, not just read about them.

You can rest assured your staff will leave our training feeling more confident, better equipped to make decisions, and ready to handle difficult situations safely, professionally and within the law.

But don’t just take our word for it, see why we’re rated 5 stars from more than 250+ reviews on Google.

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150
k+
People Trained
96
%
Client Retention
25
+
Years Experience
|

• 02 THE APPROACH

Real-world training, designed for real-world risk.

Our programmes cover the full spectrum of workplace risk – from de-escalation and managing challenging behaviour, through conflict management and personal safety, to physical intervention for higher-risk roles.

For organisations training at scale, our accredited train-the-trainer programmes let your own staff deliver in-house.

Whichever programme you choose, everything we teach follows the same hierarchy of response: avoidance and de-escalation always come first, and for most staff, that’s where the training rightly stops. Physical intervention is only taught to those in higher-risk roles who genuinely need it, and never in isolation from the communication and de-escalation skills that come before it.

Crucially, we never teach skills in isolation. Unlike many providers, we won’t deliver breakaway techniques as a standalone course – because a breakaway without the de-escalation and communication skills that come before it, and the decision-making that follows it, isn’t real-world training. Your staff learn the whole situation, not just one moment in it.

Before we deliver anything, we’ll work with you to understand your roles, your environments and your policies, so the training your staff receive fits the situations they actually face. Sessions are practical, scenario-led and trauma-informed, delivered face-to-face by trainers with genuine operational experience of your sector, with structured refresher programmes available to keep skills sharp long after the first course.

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A woman in a blazer laughs enthusiastically while interacting with colleagues during an office workshop or team activity
LEVEL 01
De-escalation

Level 1 programmes are for staff who work with people displaying challenging, distressed, or verbally aggressive behaviour where the risk of physical harm is low. The focus is on early recognition, prevention, and deescalation to maintain safety, dignity, and service quality.
Three adults practicing a physical technique in a classroom, with a fourth person observing and smiling nearby
LEVEL 02
Conflict Management

Level 2 programmes are for staff whose roles may involve challenging behaviour or potential aggression, where there is some foreseeable risk of physical harm. The focus is on structured communication, situational awareness, personal safety, and proportionate decision-making to prevent escalation and maintain safety.
Two men holding hands and dancing together in an ornate ballroom with gilded paintings and pink chairs
LEVEL 03
Physical Intervention

Level 3 programmes are for staff whose roles involve a foreseeable risk of physical harm and who may need to use physical intervention as a last resort to prevent injury. The focus is on safe, proportionate, and legally defensible responses that prioritise de-escalation, dignity, and the least restrictive approach.
Training in the guildhall
LEVEL 04
Protest Management

Level 4 training programme which develops the awareness, communication and situational judgement needed to maintain safety, minimise disruption and support operational continuity.
A law enforcement officer in a high-visibility vest applying handcuffs to a person's wrists outdoors
LEVEL 05
Advanced Specialist Skills

Level 5 programmes equip staff with advanced operational capabilities and coordinated response techniques that support safe practice.
• 03 SECTOR EXPERTISE

Every sector has its own risks.
We understand yours.

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Healthcare Read more
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•04Why Choose Stand2

The right training, delivered to the highest standard, always.

Whether your staff need introductory de-escalation skills or advanced physical intervention, we’ll make sure the training is right for your environment, proportionate to your risk, and genuinely effective – not just a box ticked.

Checklist icon 25+ years designing and delivering specialist conflict management training
Checklist icon Trusted by London Ambulance Service, West Midlands Ambulance Service, NHS trusts, probation services, Canary Wharf Group and global technology leaders
Checklist icon Rated 5.0 on Google from 250+ reviews
Checklist icon 96% client retention
Checklist icon All trainers DBS checked, giving you added assurance when working with vulnerable groups
Checklist icon Carefully selected trainers with extensive operational backgrounds in policing, healthcare, local government, and specialist security
Checklist icon Independently medically reviewed physical skills aligned with least restrictive practice
Checklist icon Physical skills risk assessed by NEBOSH-qualified practitioners
Checklist icon Built around your sector, risk profile, and operational context
Checklist icon Member of the Association of Healthcare Trainers (AoHT)
Checklist icon Member of the Restraint Reduction Network (RRN)
Checklist icon Accredited by AIM, an Ofqual-recognised awarding organisation
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•05OUR TRAINING PHILOSOPHY

Everything we teach is governed by our five basic principles, so you can be confident that what your staff learn is safe, ethical, legally defensible and proportionate to the risk they face.

Safety First

The safety and wellbeing of everyone involved – staff, service users, and learners – comes first.

Our training prioritises recognising risk early, preventing escalation, and protecting physical and psychological safety at all times.

Prevention Before Intervention

Physical intervention is never the starting point.

We teach a clear hierarchy of response:
Prevention → De-escalation → Personal Safety → Intervention
 
Avoidance and de-escalation are always preferable wherever possible.

Ethical Decision-Making

Effective practice is not about techniques – it is about judgement.

Learners are taught how to make defensible decisions based on necessity, proportionality, risk, policy, and legal responsibilities.

Least Restrictive Practice

Where action is required, the least restrictive and safest option should always be considered first.

Our approach protects dignity, autonomy, and the rights of the people staff support.

Trauma-Informed & Context-Led

Training must reflect the reality of the environments people work in.

We design programmes around each organisation’s roles, risks, and policies, while ensuring learning is delivered in a psychologically safe, trauma-informed way.

•06PROVEN RESULTS
Transport for West Midlands
Transport for West Midlands
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• 07 LATEST NEWS

Real experience. Practical insight. Written by people who’ve lived it and taught it.

All News
A female student raises her hand to ask a question in a classroom
24th September 2026
Is Team Teach a professional qualification?
Not in the usual sense. Team Teach is certificated training, not a professional qualification like a teaching or nursing qualification. Staff who complete a course and pass get an electronic certificate, and Team Teach says its courses are accredited by the CPD Certification Service and certified by BILD ACT against the Restraint Reduction Network Training […]
Headteacher in a classroom
24th September 2026
Is Team Teach a Legal Requirement?
No. There’s no law in England that says schools have to use Team Teach, or any other named provider, for positive handling or restraint training. The DfE’s April 2026 guidance, Restrictive interventions, including use of reasonable force, in schools, doesn’t set up an accreditation scheme or an approved list of providers. What it does say […]
a teacher comforts a young pupil using her positive handling training
24th September 2026
Positive Handling Techniques: A Guide for School Staff
TL;DR Positive handling starts long before anyone touches a pupil, with planning where you stand and what you say. Holds sit at the far end and should be rare. Under the April 2026 DfE guidance, force has to be necessary and proportionate, with the pupil’s welfare in mind. It can never be used as a […]

Safety does not happen by accident, it happens by design.

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Worcester, WR5 3DA

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Google Reviews

At Stand2 we go above and beyond to understand and meet your expectations. Here are some of our recent reviews.

As the trusted leader in conflict management, personal safety, and physical intervention training, we aim to elevate standards across the UK and beyond by bringing evidence-based practice, operational credibility, and expert instruction to every sector we serve.
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Great session on conflict resolution. Session was informative and helpful for managing situations of conflict. Would highly recommend.
Jack Stone
Jack Stone
Brilliant course! Instructors (Steve and Dave) friendly and knowledgeable, made everyone feel really comfortable. Wonderful overall experience and know have a better knowledge of conflict resolution techniques.
Daisy Whitworth
Daisy Whitworth
Good training, helpful for increasing awareness of threats and process for justifying and processing conflict resolution.
Noah Clark
Noah Clark
Great experience practical elements really helped consolidate my knowledge.
Kerry Pittaway
Kerry Pittaway
The instructors were very knowledgeable, approachable and supportive. Great and informative session, thank you!
Luke Findley
Luke Findley
liana ellis
liana ellis
Excellent delivery, really informative & engaging, cannot fault the whole package. Thank you
Chris Millward
Chris Millward
Great training and was delivered to a high standard. Paul was very friendly and made me feel at ease
Megan Wildin
Megan Wildin
Very useful in practical life, specifically in my workplace.
Raaee Mewahang
Raaee Mewahang
Tommy Fry
Tommy Fry