WHY CHOOSE STAND2?


Perhaps most importantly, the training has always been incredibly well received by both management and staff alike. Staff instinctively know when the skills they are learning are going to work in the context and the environment in which they operate. Unfortunately we have often found that when initially working with a new client, there is often a perception amongst staff that aggression ‘is all part of the job’ or ‘there’s not much that can be done about it’. Delegates soon discover that there is far more that they can do to protect themselves and those for whom they have a duty of care.

This view is soon changed by our trainers, who are all highly qualified with many years experience of dealing with conflict in the workplace and teaching the subject for many years. Most importantly the trainers have the experience and the passion to teach such a serious subject in an easy to follow and entertaining way. The experience of the trainers, who teach across a wide range of sectors enables them to answer the ‘what if’ questions. The teaching is also reinforced by high quality presentation material.

Staff are taught an easy to follow process, built around ‘mental hooks’ which have been developed by Stand2. This allows staff to recall and follow a logical process under pressure. They are then taught to apply that process and the associated skills in the specific context of their role; in the way they will apply those skills in real life. On the basis that we hear we forget, we see we remember and we do we understand, this more experiential approach to training is the key to what makes it work in practice. An observer to one of our sessions recently commented “I was really impressed with how much the students had actually absorbed”

The programmes are fully compliant with the relevant industry standards and awarding bodies. Finally we have a real passion for what we do and at Stand2 we will always go the extra mile to ensure we provide our clients with the solutions they need and at a price they can afford!

Paul Brennan

Gerard Ellis